How Can We Help?

Select what you need help with and we'll guide you to the right solution.

Select a Topic

Choose the category that best describes what you need help with.

Prefer to reach us directly?

Our Customer Success team is here to help with any questions or concerns you may have about your ALIVE Studios experience.

Phone: (214) 999-8987, Option 2 — available Monday–Friday, 8AM–6PM CT. Messages received outside of business hours will be returned the next business day.
Email: service@t.alivestudios.fit — we typically respond within 24 hours on business days.
Urgent matters: for time-sensitive issues, calling or texting is the fastest way to reach us.

To help us assist you more quickly, please include your account email address, a brief description of your question or issue, any relevant dates or transaction IDs, and your preferred contact method for follow-up.

How Can We Help?

Select what you need help with and we'll guide you to the right solution.

Select a Topic

Choose the category that best describes what you need help with.

Prefer to reach us directly?

Our Customer Success team is here to help with any questions or concerns you may have about your ALIVE Studios experience.

Phone: (214) 999-8987, Option 2 — available Monday–Friday, 8AM–6PM CT. Messages received outside of business hours will be returned the next business day.
Email: service@t.alivestudios.fit — we typically respond within 24 hours on business days.
Urgent matters: for time-sensitive issues, calling or texting is the fastest way to reach us.