Terms of Use
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Last Updated: December 20, 2025
These Terms of Use ("Terms") constitute a legally binding agreement between you and Alive Wellness & Fitness Group, LLC ("Company," "we," "us," or "our") governing your access to and use of our website, mobile applications, and related services (collectively, the "Services").
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Services. You must be at least 18 years old to use our Services, or have parental consent if you are between 13 and 18 years of age.
We reserve the right to modify these Terms at any time. When we make changes, we will update the "Last Updated" date at the top of this page. Your continued use of the Services after any modifications indicates your acceptance of the updated Terms. We encourage you to review these Terms periodically.
To access certain features of our Services, you may be required to create an account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Our Services allow you to purchase memberships, class packages, and make class reservations. All purchases are subject to availability and our current pricing. We reserve the right to modify pricing, membership terms, and class schedules at any time.
IMPORTANT: This section constitutes a binding membership agreement. By purchasing a membership or submitting payment information, you are entering into this agreement and authorize recurring charges as described below.
By completing a membership purchase, you agree to the following:
If you purchase a trial membership, you agree that upon completion of the trial period, if not cancelled, your membership will automatically convert to the membership type and billing terms you selected at the time of purchase. The specific membership type, billing frequency, and rates will be clearly displayed during checkout. You authorize recurring charges to begin immediately upon trial expiration.
All memberships are month-to-month recurring agreements unless otherwise specified. Billing will continue automatically until you cancel your membership in accordance with the cancellation policy below. The amount charged will be the current membership rate as displayed in your account.
We reserve the right to modify membership dues and fees at any time. Members will be given at least one (1) month advance notice of any changes to dues before the new rates take effect. Continued use of the membership after the effective date of any price change constitutes acceptance of the new rates.
You may terminate your membership at any time with one (1) month's written notice. Cancellation requests must be submitted through your account page at alivestudios.fit. You understand that:
If you purchase an annual or other commitment-based membership at a discounted rate, early cancellation may result in adjustment charges. Specifically:
In accordance with Texas law, new members have three (3) business days after signing a membership agreement to cancel their membership without penalty. If you cancel within this three-day period:
Upon completion of your purchase, a personalized membership agreement summarizing your specific membership terms, billing details, and start date will be generated and made available in your account. This document serves as your record of the membership agreement you have entered into by accepting these Terms of Use.
Your payment security is our priority. When you provide payment information (credit card or bank account details), we use industry-standard tokenization technology to protect your data. This means:
By saving a payment method to your account, you authorize us to:
You may add, update, or remove saved payment methods at any time through your account settings. When you save a new payment method, a payment authorization record is generated and stored in your account documenting your authorization.
You may designate one payment method as your "default" for recurring billing. Your default payment method will be used for:
You may change your default payment method at any time. If your default payment method fails or expires, we may attempt to charge another active payment method on file to prevent service interruption.
A 5% surcharge applies to credit card transactions for recurring payments, including membership dues and automatic renewals. This surcharge helps offset credit card processing fees. To avoid this surcharge, you may use ACH (bank transfer) as your payment method. The surcharge:
Participants must be 16 years of age or older to attend classes. Participants under 18 must have parental or legal guardian consent. Participants under 16 may attend only when supervised by a parent or legal guardian at all times.
We are committed to the health, safety, and welfare of our members and staff. We will not tolerate unreasonable, threatening, obscene, harassing, or illegal behavior. We reserve the right to judge behavior and respond accordingly, including termination of membership without refund.
We reserve the right to revoke your attendance or membership privileges, either temporarily or permanently, for unsafe or inappropriate behavior, as determined in our sole discretion.
We assume no responsibility for damaged, lost, or stolen personal property. Lost and found articles not claimed within 30 days will be donated to charity or disposed of.
In consideration of your membership, you agree not to solicit other members or employees with products, services, or business opportunities on our premises or at company-sponsored events without express written approval. This includes, but is not limited to, distributing business cards, flyers, or promotional materials, and recruiting for multi-level marketing or similar ventures. Violation of this policy may result in immediate termination of membership without refund.
IMPORTANT: Please read this section carefully before participating in any fitness activities. By registering for and attending classes, you acknowledge and agree to the following terms.
You desire to participate in intense physical activities associated with our studios, which include but are not limited to hot yoga, Pilates, barre, and high-intensity interval training (collectively, "group fitness classes").
You understand and acknowledge that the use of equipment, studio facilities, and participation in group fitness classes involves significant risks. This includes, without limitation, your use of the locker rooms, showers, parking areas, sidewalks, yoga/fitness rooms, any equipment in the studio, and participation in any activity, class, program, or instruction.
These risks may result from a variety of circumstances, including but not limited to:
These risks may be increased if you are pregnant, have recently suffered from or are currently experiencing an illness, injury, or impairment. You are advised to consult a physician before participating in group fitness classes if you have any of these conditions.
You agree that you are voluntarily participating in these activities and using our facilities and premises. You assume all risk of injury, illness, damage, or loss to yourself or your property that might result.
You hereby assume full responsibility for all risks that may arise out of or result from your participation in group fitness classes, whether known or unknown.
You hereby release, waive, discharge, and hold harmless Alive Wellness & Fitness Group, LLC, its officers, principals, agents, representatives, employees, affiliates, and franchisees from any and all claims, suits, liabilities, judgments, costs, and expenses for any property damage, loss, theft, bodily injury, illness, death, or any other loss or damage arising from or relating to your participation in group fitness classes, whether caused by negligence or otherwise.
This waiver and release includes, without limitation, injuries which may occur as a result of: (a) use of any equipment or facilities which may malfunction or break, (b) improper maintenance of equipment or facilities, (c) negligent instruction or supervision, and (d) slipping and falling while in the studio or on the premises.
You consent to medical treatment for emergencies that occur during or are related to your participation in group fitness classes in circumstances where you are unable to consent to such treatment.
You understand that while at our studios or off-site events, activities may be audio recorded, photographed, and/or videotaped. You consent to the use of these recordings in any editorial, promotional, or advertising material published by us, including our website and social media, without compensation.
You understand that it is your responsibility to maintain appropriate health insurance prior to and during participation in any activities. We shall not be liable for any expenses or costs resulting from a failure to have such insurance.
You agree not to use our Services to:
We reserve the right to suspend or terminate your access to the Services for any violation of these Terms.
By providing your mobile phone number and opting in to receive text messages, you consent to receive SMS/MMS messages from us. These messages may include:
Message frequency varies based on your activity and preferences. You may receive transactional messages related to your class participation and up to 4 marketing messages per month if opted in. Message and data rates may apply. Contact your wireless carrier for details about your plan.
You can opt out of text messages at any time by texting STOP to any message you receive from us. After opting out, you will receive a confirmation message. To rejoin, text START or JOIN. For help, text HELP or contact us at service@t.alivestudios.fit.
Carriers (AT&T, T-Mobile, Verizon, etc.) are not liable for delayed or undelivered messages. Opting in to text messages is not a condition of purchasing any goods or services.
All content on our Services, including but not limited to text, graphics, logos, images, videos, software, and the overall design and arrangement, is the property of Alive Wellness & Fitness Group, LLC or our licensors and is protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise use any content from our Services without our prior written consent, except for personal, non-commercial use.
If you submit any content to our Services (such as reviews, feedback, or photos), you grant us a non-exclusive, royalty-free, perpetual, worldwide license to use, reproduce, modify, and display such content in connection with our Services and marketing.
You represent that you own or have the necessary rights to submit such content and that your content does not violate the rights of any third party.
Our Services may contain links to third-party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we are not liable for any damage or loss caused by your use of any third-party websites or services.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT WARRANT THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY CONTENT ON THE SERVICES.
ANY FITNESS ADVICE OR INFORMATION PROVIDED THROUGH OUR SERVICES SHOULD NOT BE RELIED UPON FOR MEDICAL DECISIONS. ALWAYS CONSULT WITH A QUALIFIED HEALTHCARE PROFESSIONAL BEFORE STARTING ANY EXERCISE PROGRAM.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL ALIVE WELLNESS & FITNESS GROUP, LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES.
OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.
You agree to indemnify, defend, and hold harmless Alive Wellness & Fitness Group, LLC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of the Services or your violation of these Terms.
We reserve the right to suspend or terminate your access to the Services at any time, with or without cause, and with or without notice. Upon termination, your right to use the Services will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnification, and limitations of liability.
These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the state and federal courts located in Dallas County, Texas for the resolution of any disputes arising out of or relating to these Terms or the Services.
Any cause of action or claim you may have arising out of or relating to these Terms or the Services must be commenced within one (1) year after the cause of action accrues; otherwise, such cause of action or claim is permanently barred.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect, and the invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Alive Wellness & Fitness Group, LLC regarding your use of the Services and supersede all prior agreements and understandings.
If you have any questions about these Terms of Use, please contact us:
Alive Wellness & Fitness Group, LLC
Email: service@t.alivestudios.fit